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During this period we will accept scanned copies of original (including legal) documents. We will also accept photos of original documents. You should upload copies of the scanned document to the client document library on the platform*.
Once the document is uploaded to the client document library please send us an email to the relevant mailbox.Get help with Elevate servicing
*Please note some exceptions:
Please retain original copies with wet signatures as we may need to review originals at a future date.
Please remember that email is not a secure form of communication so you should not send personal or sensitive information including scanned documents.