Wrap and Elevate self-service and support

COVID-19 update

Wrap and Elevate remain fully operational. As we are experiencing above average demand across our servicing teams we would encourage you to complete as many processes on the platform as possible.

Standard Life Elevate

Find the help you need to navigate the most common Elevate processes, from setting up new clients to managing your alerts.

Standard Life Wrap

Our guides and videos can help you complete a process or get the information you need yourself on the platform:


Market commentary and supporting your client conversations

• Keep up to date with the latest views on the impact of the coronavirus on markets and economies from leading investment management groups
• Adopt these reassurance messages in conversations with your clients about the impact of market volatility on their investments
• Read our latest blogs on the platform market

Related COVID-19 content

Our COVID-19 hub

Visit the hub for all information relating to our response to COVID-19

COVID-19 hub

New online processes

Submit new business and service requests online for Wrap and Elevate

Find out how


Not sure about something? Check our FAQ page to find the answer

Read our COVID-19 FAQs