To ensure that we can continue to serve you and your business we have implemented a number of business continuity strategies. We are confident that the approach we have taken puts us in the best place possible to deliver against our commitments to you and to protect our people during these unprecedented circumstances.
To protect our colleagues you may experience longer wait times than usual and we thank you for your patience.
As an alternative, you can access support by contacting us by email and self-servicing on our platforms. We also recommend sending money via bank transfer rather than cheque. You can find our bank details on our FAQ page.
For information relating to Individual and Workplace products, read the latest update from Standard Life Assurance Ltd (part of the Phoenix Group).