COVID-19 FAQs

Standard Life Wrap, Elevate and Fundzone

This content is for Financial Advisers and must not be relied on by anyone else. If you are not an adviser please visit our Personal website.

We strongly recommend that you arrange for payments to be sent to us via bank transfer rather than sending cheques at this time.  Our bank details are below:

Platform / Product Account name Account number Sortcode Payment reference BIC / SWIFT IBAN:
Elevate Elevate Portfolio Services 31276146 16-04-00 Plan No  n/a n/a
Wrap SIPP Standard Life Assurance 42288230 40-03-28 Plan No  MIDLGB22 400328 GB53MIDL40032842288230
Wrap - all other products Standard Life Savings 02288311 40-03-28 Plan No  MIDLGB22 400328 GB60MIDL40032802288311
Fundzone Standard Life Savings 92288338 40-03-28 Plan No  n/a n/a

For Elevate, please let us know about any payments you make by sending an email to elevate_enquiries@standardlife.com. Please ensure that you include an Elevate account number and time of payment.

There is no guarantee that any email you send will be received or will not have been tampered with. You should not send personal details by email.

Operational service questions

Questions about Standard Life platforms

Any other questions?

If you have an additional question please submit your question here. We will update you as soon as possible.

Please only submit questions, this mailbox will not be monitored for servicing requests and no personal or sensitive data should be submitted to this mailbox.


Related COVID-19 content

We’ve pulled together information and a list of questions which we hope you’ll find useful. 

 

Trading processes questions

Our COVID-19 hub

Visit the hub for all information relating to our response to COVID-19

COVID-19 hub

New online processes

Submit new business and service requests online for Wrap and Elevate

Find out how

Do things yourself on our platforms

Learn how to do more on our platforms

Read our self-service guides